I’ve already fallen behind on my goal of reblogging our ’03 Jamaica Blog in sync with this year’s calendar. But since I don’t plan on re-running every single post (and since you can still see them here), I haven’t built up too huge a queue yet. Speaking of queues, the following re-post is one of my favorites from our time in Jamaica, expressing vividly — including a handy visual aid! — our deeply frustrating encounters with Jamaica’s bloated bureaucracy. Given the topic, I shouldn’t make you wait any longer. Here goes…
i left my pro-tools system in cambridge because i thought my laptop would be sufficient for organizing sound and creating music here and because the system would have been way too much to carry (the mixing board itself is not big, but the computer it runs on is). during my second week here, however, it became clear that the pro-tools system would be indispensable to my efforts. there is a good amount of interest on the part of many artists down here to collaborate with me, which, as far as i’m concerned, creates some rather ideal circumstances for trying to understand the musical choices that people make and why.
late last week, upon his return to cambridge, charlie fed-exed me a large suitcase containing the pro-tools mixing board, the computer, mouse, and keyboard. we received a note saying that it was being held at customs at the airport, that we needed to bring a number of mysterious forms with us, and that charges would begin to accrue if we did not pick up our package within one week. remembering our awful experience running back and forth between various ministries to get our visas extended, becca and i were prepared for the worst. we made sure to call both fed-ex and customs ahead of time to make sure we would have everything in order and would not be sent home from the airport (an expensive cab ride that we would rather not have to repeat). we were told that all we needed was the notice itself, some identification, and plenty of cash (“be prepared,” was, i believe, the way they phrased it).
we took a taxi to the airport and went to the customs office, but it turned out that we needed to go to a separate fed-ex facility a bit down the road. upon reaching the building, we were waved into the parking lot by a man in a bright white-shirt gesticulating rather frenetically. not knowing whether he worked there or not, but assuming by his clothing and his officiousness that he did, i handed the papers to him, which he was grabbing out of my hands at any rate. he flipped through the pages, already printed in triplicate, and mumbled things like, “oh, this is very bad,” “you will have some trouble,” “you will need three copies of this,” and so on. it soon became apparent that he did not work there but was offering to help me out, bypassing official channels (he introduced me to a “customs official,” who was dressed similarly, but had a badge, and who claimed that if i attained a c-79 form inside he could get me my package within a week — not a promising agreement). to be honest, i was not sure whether these guys were telling me the truth or just trying to get some money from me. it seemed totally plausible that they could guide me through the bureaucracy and get me my package faster, but at the same time i didn’t want to be taken for a sucker, especially when such valuable belongings were at stake. taking my papers back, i told them i would try my hand inside, but thanks for the help. they said i would be back. they were right.
we went into the building and joined the queue. a security guard approached us and told us that we would indeed need three copies of the first form. no one had told us this when we called, of course. and where could we get copies made? outside, he told us. of course. at this point, i became deeply distrustful of the entire place, feeling that everyone was in collusion, but i wanted to get my computer, so i went back outside while becca stayed in line. after a few i-told-you-sos and a few JA$20 coins, the man went off to make the copies for me (through the back of the same building), leaving me with his customs-officer partner. the freelance “officer” again offered his services. i complained about the system here: the impenetrable and illogical bureaucracy, the corruption, the chaos of it all. he told me matter-of-factly, and a bit pridefully, that there was no avoiding the system. fair enough, but i was not about to support its messy outgrowth if i did not have to. i got my copies and walked back toward the building, knowing full well that i may have to come back out and swallow my own pride.
i rejoined becca in the queue, which had not budged. the customs office was small: two window-partitioned cubicles, a long desk opposite them, a small desk wedged between a cashier’s window and a room with a mirror-plated door, and, across from this, another door opening out into a large, cardboard-box-filled warehouse. the path that i would take through this small room over the next hour was stupefying in its zig-zag pattern, its redundancy, its absurdity. this is bureaucracy at its worst: too many people doing too little and exercising every bit of power they have at every opportunity. i went to each spot at least once, had to present my passport at nearly every checkpoint, and never knew whether people were dealing with me on the up-and-up. i understand that such a system of checkpoints and paperwork is in place to limit the possibility of theft or the smuggling of contraband into the country. nevertheless, i feel the need to illustrate the surreality of the experience, which made last week’s travels, or travails, between the ministries of labor and national security seem like a cup of tea. so pardon the detail. (see becca’s diagram for an intricate pictorial representation, whose colors paint the experience as more cheerful than it was, of our customs house wanderings.)
we finally reached the end of the first queue, where i submit my papers, including the three additional copies i had procured (which, in fact, turned out to be quite necessary). the man behind the window checked my passport, put a number of stamps on a number of things, signed within the stamps, generated a several carbon-copy forms to add to my pile, and accepted JA$300 (about US$6) for his labor. next, i was sent to the adjacent cubicle, where i re-presented my passport and papers, which were stamped a bit more. the man behind the window collected a copy for himself (at each stage, some paperwork was generated and retained) and gave me a carbon-copy form, the famous c-79, to fill out. the same security guard who sent me back outside was very helpful in assisting me with the form. from there, i first went to the warehouse door, presenting one copy to a man who would fetch my package, and then to the other side of the room, to a small desk where a young woman once again verified my identity, took more copies, generated more forms, and sent me back to the warehouse door to get my package. there the suitcase stood in pretty good shape (much better than the dented cardboard boxes which littered the place and frightened me with the prospect that my computer had experienced similar handling). the next stop was the long desk, where someone would determine how much i had to pay to bring my computer into the country. at first, no one was there and it seemed that we may have to wait for some time, especially if the fellow had gone to lunch. fortunately, someone emerged from behind the mirror-plated door soon enough. the clerk asked me to open the suitcase so he could inspect its contents. there, under a pillow and surrounded by foam, was my computer, the mixing board, the peripherals, and, in a little stroke of genius by charlie, a copy of the no substitute cd. the clerk quickly reached for the cd, saying, “this fellow looks familiar,” giving me the chance to explain that i use this very computer to make my music, that my name is actually wayne marshall, that i’m into dancehall and rap, etc. the whole tenor of things changed after this exchange. i told him he could keep the copy of the cd, if he was nice to me, and he seemed grateful and cooperative. he totaled up the tax to JA$700, and sent me behind the mirror-glass door to get yet another new form signed by a woman inside. next, i went to the cashier’s window to pay the charge. the cashier was already listening to “no substitute” and seemingly enjoying it. a co-worker in the cashier’s office was surprised by the opening track with its dancehall rhythm and amused by the wayne&wax name. (oddly enough, wayne is quite a popular name in jamaica. i have probably met and/or heard of at least twenty to thirty jamaican waynes.) after paying i was sent back to the long desk, where my papers were validated once again by the same woman who was digging “no sub” in the cashier’s office. she did some more paperwork and then sent me back across to the second cubicle i had visited. there i was given a final carbon-copy form, which would get me through the security at the door. at each of the two security check-points i gave the guard the proper copy of the form, and my passport, and we were finally done. we got in our cab (we paid the driver to wait for us) and headed back into town in time to make our third meeting of the day.
it was a long and harrowing day. carrying around a couple heavy bags, loaded with computer equipment, tired me out and gave me a splitting headache. when we finally got home, we took cold showers, had a drink on the porch, and tried to relax a bit. we made ackee and saltfish for dinner and watched the local news. given the day’s events, i was extremely amused by an excerpt from the morning’s parliament meeting. the permanent secretary of finance, speaking on a problem with some inter-government accounting in nigeria, explained that “nigerian culture does not lend itself to good record keeping.” “sometimes,” he continued, “you cannot get an original invoice.” the irony of this statement was just too much for me at this point in the day. i cracked up laughing. i must admit that i am a little apalled by the degree to which many jamaicans — especially those working for the government or some other sprawling corporation — not only accept but naturalize the thick bureaucracy here, as if proper paperwork is innate to “jamaican culture.” as if anything is. surely, the british are responsible for these structures: how better to keep the reigns tight on colonial control than to regulate the most mundane comings-and-goings through a labyrinthine process, subject to the arbitrary exercise of power along each rung of the ladder. though the brits officially took their leave in ’62, it seems that jamaicans have adopted many of their practices and structures uncritically, sometimes with pride.
shortly after the news, i began to feel quite ill: my headache worsened, i got the chills, my joints began to ache, my nose grew congested. i was overtaken by flu-like symptoms. my worst fears kept whispering, “ackee-poisoning,” but i was pretty sure i just had the flu, or some similar stomach-bug. forced into bed before 9 pm, i spent most of the night tossing and turning, feeling my body slowly recover. i got a chance, with all my restlessness, to listen closely to kingston’s night noise. as the cars on hope became less frequent and noisy, the dogs began their all-night barking. they were joined a little before sunrise by the crowing of cocks. soon the cars began again, and by about 7, the kids were arriving at school next door, filling the air with the sounds of play. had i felt at all able to get out of bed, i would have made more recordings (the dogs were especially impressive last night). [2013 note: hear recordings of these sounds at this re-post.]
the most disappointing result of my sudden illness was that i was unable to attend a wayne marshall sing-alike competition at a nearby club. my jamaican doppleganger has made quite a name for himself with his sing-songy style, and i would have loved to see a room of people trying to judge who sounded most like the “tr-true-true” wayne marshall. talk about life in triplicate: here was the chance to see a dozen wayne marshalls! supposedly, wayne marshall himself was to attend, and i am sorry i missed the chance to bear witness to such weirdness and to meet the other mr. marshall. at some point, perhaps in the not too distant future, i will get a chance to cause a little trouble with my name, confronting wayne with his american double, and really get underway on some mobius-strip-style research. alas, last night was not the night.
ps — I’ve still never met the Jamaican Wayne Marshall in the 10 years since this post, despite no small number of mutual friends or offers to introduce us. Someone needs to rectify this! Also, can an ethnomusicoloblogger get a disambiguation page or what?